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Dakota Wave

Reception Furniture

Valley Series Chairs

Valley Series Ganging Chairs/Sofas

NEW! Bariatric Seating

Prairie Series Chairs

Prairie Series Ganging Chairs/Sofas

Coffee and End Tables

Benches

 

Literature Displays

Divulge™ Oak & Acrylic Racks

Stance™ Racks

Slope™ Oak Displays

Cascade™ Oak Magazine Racks

Tabletop Displays

Spacesaver Rotating Racks

 

Office Accessories

Coat and Hat Racks

Business Card Displays

Fold Away Wall Desk

Chart and File Racks

NEW! Tissue/Glove Box Holders

NEW! Fire Extinguisher Cabinet

NEW! Oak Folded Towel Dispenser

 

For The Home

Designer Luggage Racks

Coat and Hat Racks

Fold Away Wall Desk

NEW! Oak Key Holder

NEW! Fire Extinguisher Cabinet

NEW! Wine Racks

 

 

 

 Frequently Asked Questions


What forms of payment do you accept?

When do you charge my credit card?

What is the standard lead time?

How do I place an order?

How much will shipping cost?

Do you ship internationally?

Do I have to place a minimum order?

What is your Return Policy?

Who do I contact about problems with your website?


What forms of payment do you accept?

 

We accept all Visa and MasterCard, check and PayPal payments.  In the event a credit card does not process for any reason, we will void the order and notify the customer.  Items cannot be shipped until payment in full has been collected.

 

If sending a check, your order will be held until a check, with payment in full, has been received.

 

South Dakota sales tax will be added for any taxable item shipped to a South Dakota address.  The sales tax will be automatically computed and added on the billing portion of the shopping cart.
 

          Acceptance Mark

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When do you charge my credit card?
 

Your credit card is charged as soon as the order is placed.

 


What is the standard lead time?

 

Prairie Creek Marketing guarantees a drop shipment of all racks within 24-48 hours after payment has been received. Shipment of all Dakota Wave furniture will have a lead time of 3-4 days after payment is received.  To ensure a prompt, accurate delivery, all of our products are shipped by way of United Parcel Service, Federal Express, Conway, or ABF Freight System.  In most cases, customers receive their order within one week. If you do not receive your order within one week, Contact Us so that we may determine the cause for the delay.

 

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How do I place an order?

 

We offer three convenient ordering options:

 

1. Place your order online and pay through PayPal.  (Click on the icon below to find out more about using PayPal.)

 

2. Call us at 605-226-3041.  We will take your credit card information over the phone.

 

3. Fax your Purchase Order to 605-225-0245.  Please indicate if you would like to pay with a check or credit card.  If you are paying by check, your order will be held until we receive your payment in full.  If you would like to pay by credit card, we will call you and take your credit card information over the phone.

 

Acceptance Mark

 

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How much will shipping cost?

 

Our prices include shipping fees for items shipped within the continental United States. Shipping outside of this area is available for an additional fee. Contact Us for more information.

 

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Do you ship internationally?

 

Our prices include shipping fees for items shipped within the continental United States. Shipping outside of this area is available for an additional charge. Contact Us for information.

 

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Do I have to place a minimum order?

 

No minimum order is required.

 

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What is your Return Policy?

 

If your order is damaged in shipping, you must contact us within two weeks and we will ship a replacement immediately.

 

In the case of customer prerogative returns, you may contact us within 15 days for a Return Authorization number and return address. You are responsible for return shipping costs. A 20% restocking fee will be deducted from all refunds. Orders of upholstered items and orders over 40 boxes will incur a 30% restocking fee.

 

Custom orders are NON-Returnable.

 

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Who do I contact about problems with your website?

 

To report problems with this website you can send an email to sales@prairiecreekmarketing.com or call 605-226-3041.

 

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Prairie Creek Marketing  l  605-226-3041  l  sales@prairiecreekmarketing.com